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SugarCRM - Business management program

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sugarcrm

Licence-free business management program with access from anywhere on the planet via internet. SugarCRM is a customer relations management program (CRM) based on LAMP (Linux-Apache-MySQL-PHP), developed by the company SugarCRM, Inc.

It is available in three versions, one which is free and two which have non-free components on a cost per user basis.
This is a very complete application, oriented to all types of businesses from SMEs to large corporations.

Main feautures of the Sugar Community Edition:

SALES FORCE AUTOMATION     MARKETING
  • Accounts / Clients / Potential Clients 
  • Coordination of Marketing Campaigns
  • Contacts
  • Email Campaigns
  • Opportunities
  • Calculating ROI
  • Sales Forecasts
  • Automatically adds contacts to CRM
  • Quotes and contracts (1)
  • Tracking sales quotas and performance

(1) Features provided by community-developed modules that are available for download from the SugarForge website

CLIENT SUPPORT
  • Incident Management
  • Discussion forums for users
  • Reception of incoming email
  • Reports
  • Bug tracking and reporting 
  • Market analysis
  • Sales trends
  • Collaboration
  • Oportunities
  • Email management
  • Case reports
  • Agenda - activities, meetings, calls, etc.
  • Client profiles
  • Project management
  • Control panel


SYSTEM ADAPTED 100% TO YOUR COMPANY OR BUSINESS